Privacy policy

1. Information held

We will administer any personal information obtained from website inquiries and the like, such as name, address, age, phone/fax number and email address, in the manner shown below.

2. Usage and provision to third parties

Personal information entrusted to us will be used only to respond to the customer, and for no other purpose. We will never provide customers' personal information to any third party, nor will we use it without the customer's prior consent for any purpose other than those specified here.

3. Protective measures

We will closely control personal information to prevent its leakage, loss, falsification, inappropriate disclosure, improper use, or illegal access. However, if an institution such as a court, the police, or national/local government, having authority under statute or bylaws, requests disclosure in accordance with the law, we may on occasion disclose personal information without the consent of the individual concerned.

4. Outsourcing

We will not outsource the handling of any personal information entrusted to us.

5. Corrections and suspension of use

When requested by a customer to amend their personal information or suspend its use, we will check that the requester is the individual concerned and that the relevant facts are objectively true, then respond promptly.

6. Disclosure

If a customer wants their own personal information to be disclosed, they should contact via email  masarumy.japaneseknives@gmail.com . We will respond with the detailed procedures for requesting disclosure of personal information, including where and how to place such a request, and a list of the necessary documents. Please note that only information obtained from the individual will be disclosed.

7. SHOPIFY
          Our store is hosted on Shopify Inc. They provide us with the online e-commerce            platform that allows us to sell our products and services to you.
          Your data is stored through Shopify’s data storage, databases and the general              Shopify application. They store your data on a secure server behind a firewall.

Payment:
         If you choose a direct payment gateway to complete your purchase, then                       Shopify stores your credit card data. It is encrypted through the Payment Card               Industry Data Security Standard (PCI-DSS). Your purchase transaction data is                 stored only as long as is necessary to complete your purchase transaction. After           that is complete, your purchase transaction information is deleted.
         All direct payment gateways adhere to the standards set by PCI-DSS as                         managed by the PCI Security Standards Council, which is a joint effort of brands           like Visa, Mastercard, American Express and Discover.
         PCI-DSS requirements help ensure the secure handling of credit card                             information by our store and its service providers.
         For more insight, you may also want to read Shopify’s Terms of Service                           (https://www.shopify.com/legal/terms) or Privacy Statement                                           (https://www.shopify.com/legal/privacy).

 

8. THIRD-PARTY SERVICES

        In general, the third-party providers used by us will only collect, use and disclose          your information to the extent necessary to allow them to perform the services            they provide to us.
        However, certain third-party service providers, such as payment gateways and              other payment transaction processors, have their own privacy policies in respect          to the information we are required to provide to them for your purchase-related          transactions.
        For these providers, we recommend that you read their privacy policies so you              can understand the manner in which your personal information will be handled            by these providers.
        In particular, remember that certain providers may be located in or have facilities          that are located a different jurisdiction than either you or us. So if you elect to              proceed with a transaction that involves the services of a third-party service                  provider, then your information may become subject to the laws of the                          jurisdiction(s) in which that service provider or its facilities are located.
       As an example, if you are located in Canada and your transaction is processed by         a payment gateway located in the United States, then your personal information           used in completing that transaction may be subject to disclosure under United             States legislation, including the Patriot Act.
       Once you leave our store’s website or are redirected to a third-party website or             application, you are no longer governed by this Privacy Policy or our website’s               Terms of Service. 

Links
      When you click on links on our store, they may direct you away from our site. We           are not responsible for the privacy practices of other sites and encourage you to          read their privacy statements.
      Google analytics:
      Our store uses Google Analytics to help us learn about store visits and the pages          being viewed.

9. SECURITY

       To protect your personal information, we take reasonable precautions and follow         industry best practices to make sure it is not inappropriately lost, misused,                     a ccessed, disclosed, altered or destroyed.
       If you provide us with your credit card information, the information is encrypted           using secure socket layer technology (SSL) and stored with a AES-256                           encryption. Although no method of transmission over the Internet or electronic             storage is 100% secure, we follow all PCI-DSS requirements and implement                   additional generally accepted industry standards.

 

10. COOKIES

      Here is a list of cookies that we use. We’ve listed them here so you that you can            choose if you want to opt-out of cookies or not.
      _session_id, unique token, sessional, Allows Shopify to store information about              your session (referrer, landing page, etc).
      _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by            our website provider’s internal stats tracker to record the number of visits
     _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next              day, Counts the number of visits to a store by a single customer.
      cart, unique token, persistent for 2 weeks, Stores information about the contents          of your cart.
      _secure_session_id, unique token, sessional
      storefront_digest, unique token, indefinite If the shop has a password, this is used        to determine if the current visitor has access.
      PREF, persistent for a very short period, Set by Google and tracks who visits the            store and from where

 

11. CHANGES TO THIS PRIVACY POLICY

      We reserve the right to modify this privacy policy at any time, so please review it          frequently. Changes and clarifications will take effect immediately upon their                posting on the website. If we make material changes to this policy, we will notify          you here that it has been updated, so that you are aware of what information we          collect, how we use it, and under what circumstances, if any, we use and/or                    disclose it.
      If our store is acquired or merged with another company, your information may            be transferred to the new owners so that we may continue to sell products to you.

12. QUESTIONS AND CONTACT INFORMATION

     If you would like to: access, correct, amend or delete any personal information we         have about you, register a complaint, or simply want more information contact our       Privacy Compliance Officer at masarumy.japaneseknives@gmail.com 

 

13. Note

What personal information is provided to us is entirely up to the individual, but if insufficient personal information is supplied with an inquiry, we may on occasion be unable to respond appropriately.